Smart Retail Industry

Meet Customers Where It Matters Most - In the Moment
Turn real-time customer footprints into immediate, personalized retail experiences. Trigger contextual campaigns, adjust pricing dynamically, and boost ROI through agile, real-time decision-making.

Stylized human footprints representing the physical paths and movements of customers within a retail store environment

Track Shopper Behaviour

Capture every customer footprint: clicks, views, purchases, and in-store actions and build a real-time view of shopper intent. This behavioral data fuels machine learning models that deliver personalized recommendations and targeted offers.

With platforms like Nussknacker and Shomnify, retailers can respond instantly to customer actions, improving engagement, increasing conversion rates, and creating seamless, relevant experiences across all channels.

Turn Visits into Conversions

Turn every customer visit into a high-impact moment with real-time insights delivered directly to store staff. As shoppers move through different areas, systems powered by Nussknacker detect presence and preferences instantly, highlighting loyalty status, product interests, and recent interactions.

This empowers POS teams to offer timely, personalized support that feels natural and relevant. The result: stronger engagement, increased sales, and a more dynamic in-store experience that adapts to each customer in real time.

POS system graphic emphasizing how active store staff can influence and increase sales

llustration of omnichannel retail strategy powered by real-time data and personalization

Unified Customer Experience Anywhere

Deliver consistent, personalized experiences across all customer touchpoints - online, displays, in-store, mobile, or call center. Nussknacker seamlessly integrates with any channel, enabling real-time decisioning and business logic to run wherever your customers are. This ensures smooth, unified journeys that adapt instantly to behavior in any context.

Retail Low-Code Solution

Nussknacker is a low-code, drag-and-drop solution for fast-moving smart retail industry. The platform enables teams to act on live data, driving timely decisions and personalized customer experiences. Users can spot in-store and online sessions in real time, allowing action at the "moment of intent". Seamless integration with existing systems, CDPs, and ML models ensures easy adoption.

Because the personalization algorithms are built using a visual interface approach, both personalization teams and developers can create, experiment and tune session detection logic, in-store and on-line activity correlation logic and the recommendation logic.

Designed for Real-Time Data Processing

Visual representation of a retail architecture including point-of-sale, customer journey, and data integration

Retail Use Cases

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Trusted by financial and telecom companies to handle heavy data processing and decision making
Case Studies

Is Your Retail Strategy Real-Time Ready?

Stay ahead of shifting demand, customer expectations, and operational complexity with Nussknacker’s real-time decisioning platform. Empower your teams to act instantly - not eventually. Get in touch and discover how to turn your retail data into ROI today.